F.A.Q.
Frequently Asked
Do I need coding or design skills?
No. You add products, upload your logo, choose a theme and connect payments from a simple admin dashboard — no code needed.
How long does it take to open my store?
Most stores can be set up in a few hours: add your logo, products and payment details, and you're ready to sell.
Do I get my own store address?
Yes. Every store gets its own unique address on Express Cart.
Can I sell products in different sizes or colors?
Yes. Add options like Size, Color or Material and Express Cart creates every combination as a variant — each with its own price, stock and SKU.
How many images can a product have?
Up to 5 images per product. The first one is used in product listings.
Which payment methods are supported?
Razorpay, Stripe, PayPal and Cash on Delivery. You can turn each one on or off and test them in sandbox mode before going live.
Is checkout secure?
Yes. Online payments are processed by the payment gateway (Razorpay, Stripe or PayPal). Card details are never stored on your store.
Can I charge tax?
Yes. Set one tax rate for your store and, if needed, a different rate for individual products.
How do my customers track their orders?
When you add the courier and tracking number to an order, your customer sees a "Track shipment" link in their account that opens the courier's tracking page.
Which couriers are supported?
18 couriers are built in, including Delhivery, Blue Dart, DTDC, India Post, Ekart, Xpressbees, Shadowfax, Amazon Shipping, DHL, FedEx, UPS and Aramex. You can add others too.
Can I offer discounts and free shipping?
Yes — create discount codes (percentage, fixed amount or free shipping) and set free shipping above an order value.
Is there a mobile app?
Yes. Express Cart is available on iOS (iPhone) and Android. Customers can browse, buy and track orders from the app.
Can I change my plan later?
Yes. You can upgrade as your business grows. See Pricing.
How do I get help?
Visit our Support page or email support@expresscart.net.